Delivery & Customer Pick Up
Efficient Shipping Process for Home and Garden Furniture
At Rusty’s Upholstery, we understand the importance of a smooth and efficient shipping process when it comes to delivering your home and garden furniture. We take great pride in our ability to deliver high-quality products to our customers in a timely manner.
With years of experience in the furniture industry, we have established strong relationships with reliable shipping partners who specialize in handling delicate and valuable items. This allows us to ensure that your furniture is packaged securely and delivered to your doorstep without any damage.
Secure Packaging for a Safe Delivery
Ensuring the safe delivery of your furniture is our top priority. We use industry-standard packaging materials and techniques to protect your items during transit. Our team of professionals carefully wraps each piece of furniture to prevent any scratches, dents, or other damages. Rest assured that your furniture will arrive in pristine condition.
Fast and Reliable Shipping Services
At Rusty’s Upholstery, we understand that waiting for your furniture can be an anxious time. That's why we've partnered with reputable shipping companies that provide fast and reliable delivery services. Once your order is processed, we strive to have your furniture shipped out as quickly as possible.
Upon shipment, you will receive a tracking number, allowing you to keep an eye on the progress of your delivery. Our shipping partners are known for their excellent customer service, ensuring that any questions or concerns you may have during the delivery process are addressed promptly.
Flexible Return Policy
Your satisfaction is of utmost importance to us. In the rare event that you are not completely satisfied with your purchase, we offer a flexible return policy to ensure a hassle-free experience.
If you need to return an item, simply contact our customer support team within 30 days of receiving your order. We will provide you with detailed instructions on how to proceed with the return. Please note that the item must be in its original condition and packaging.
Once we receive the returned item, our team will inspect it to ensure that it meets the required criteria for a refund or exchange. Depending on your preference, we can either issue a full refund or help you find a suitable replacement.
Convenient Customer Pick Up Option
In addition to our shipping services, we also offer a convenient customer pick up option for those who prefer to collect their furniture in person. Our pick up location is conveniently located in [your location], making it easy for you to retrieve your purchased items at your own convenience.
To utilize our customer pick up service, simply select this option during the checkout process. Once your order is ready for pick up, we will notify you via email or phone. Our friendly staff will be ready to assist you and ensure a smooth and efficient pick up experience.
Contact Us for Assistance
Should you have any questions regarding our shipping process, return policy, or customer pick up option, please do not hesitate to contact our dedicated customer support team. We are here to assist you and provide you with the necessary information to make your purchasing experience with Rusty’s Upholstery a delightful one.
Thank you for choosing Rusty’s Upholstery for your home and garden furniture needs. We look forward to serving you and ensuring a seamless delivery process that exceeds your expectations.